The reorder came in at 9:40 on a Tuesday: "Same as last time, please, 24 of each scent, at the price we paid in March." Mara pours candles in a converted garage and sells to fourteen boutiques. In March she had run a 15%-off opening promotion for exactly one of them. She could not remember which one. Her order spreadsheet had a "price" column, and the cells in it were a mix of numbers she had typed and numbers she had pasted from emails, and none of them said why.
(Mara is a composite, not a real customer; her figures are illustrative.)
The short answer on wholesale order management software: if every stockist pays the same price, a line sheet and a spreadsheet still work. Once prices differ, let Faire's own tools run the orders that come through Faire. Use Shopify B2B (now on the Basic plan) if stockists want to reorder online. If orders arrive by email and the real question is which accounts are worth it, use a maker inventory app that knows your costs.
Mara's price mix-up is the problem wholesale order management software exists to solve, and it is narrower than the category's marketing suggests. A two-person brand selling to a dozen stockists does not need a trade-show ordering platform. It needs four things: the right price to land on every order without anyone remembering it, an invoice that says when payment is due, a minimum that holds, and an honest number for what each account actually earns you.
This guide compares eight options on those four jobs, checks each one's price on the vendor's own page, and is blunt about where each one falls short, including Ardent Seller, which publishes this blog.
The four jobs a wholesale order has to do
Most wholesale tools are sold on features. It is more useful to judge them on jobs, because a small brand only feels the jobs.
- Price the order by account. Retail, standard wholesale, and the one café that negotiated a better rate are three prices for the same candle. The software should know which one applies before you type a number.
- Invoice with terms. Boutiques pay on terms. Net 30 means the invoice should carry a due date, and ideally something should notice when that date passes.
- Hold a minimum. An opening-order minimum, a case pack of six, a reorder floor. Some tools enforce these on the order; most leave it to you.
- Show the margin. A wholesale price of $14 on a candle that costs $6.20 to make is a very different deal from $14 on one that costs $9.80. Only a tool that knows your materials and labor can tell you which accounts are worth keeping. If the wholesale price itself is the open question, the Product Pricing Calculator works it out from your costs before any software is involved.
Jobs 1 and 4 matter most to a maker, because they are the ones a spreadsheet gets silently wrong. Jobs 2 and 3 matter more as the account list grows.
Wholesale order software compared
| Option | Lowest price with per-account pricing | Net terms on invoices | Order minimums | Knows your cost to make |
|---|---|---|---|---|
| Ardent Seller | $0 (Free, 50 transactions a month) | No due date yet | No | Yes, recipes and batches |
| Stocksmith | $49 a month (Studio) | Free-text note only | Not documented | Yes |
| Inventora | Not documented | Due date you enter | Not documented | Yes |
| Shopify B2B | $39 a month (Basic; price lists go to markets, and one assigned straight to a company needs Plus) | Yes, Net terms | Yes, quantity rules | Cost per item only |
| Faire | No monthly fee (15% of marketplace orders) | Faire carries them | Yes, a dollar minimum you set | No |
| Zoho Inventory | $99 a month (Premium) | Yes, terms set a due date | Not documented | Margin report, no recipes |
| inFlow Inventory | $129 a month (Lite) | Yes, Net terms | Not documented | Only with Manufacturing, from $199 a month |
| QuickBooks Online | $140 a month (Plus; price rules in beta) | Yes, invoice terms | Not documented | Inventory cost only |
Table prices are the month-to-month rate; several vendors charge less billed yearly, as their sections below note. "Not documented" means the vendor's own pages did not say, not that the feature is certainly missing.
The eight options, one by one
Ardent Seller: per-account prices on every plan, starting free
Showing the margin (job 4) is the reason to choose Ardent Seller: recipes, batches and labor feed each product's cost, so every customer record shows the profit and margin that account has produced. For pricing each order by account (job 1), it has two tools:
- Price list: fixed prices per product, assigned to one customer or to a customer group. "Wholesale" members can share one list while the café that negotiated gets its own, which wins.
- Pricing tier: a formula instead, either a markup over the item's cost or an adjustment from retail, as a percentage or a fixed amount. A markup-over-cost tier is calculated from the item's current average cost, so it moves when your costs do.
When you pick the customer on a sale, the line price fills in from their list or tier, labeled with where it came from, and you can still change it. A price list export (PDF or CSV, filtered by category or tag) doubles as a quick wholesale price sheet.
Pros:
- Price lists and tiers on every plan: Free ($0, 50 transactions a month), Maker ($19, 150), Artisan ($49, 500) and Workshop ($89, 1,500)
- A plan counts transactions, not lines, so a 12-item wholesale order counts once, per Ardent Seller's pricing page; purchases count too, and a production run counts as two transactions (one for materials used, one for stock made)
- Per-customer margin from real recipe and batch costs
Cons:
- Invoices have no due date or Net 30 tracking yet; payment terms are listed as under consideration on the roadmap
- No buyer-facing ordering portal and no enforced customer minimums
- No Faire sync yet, so Faire orders are entered by hand or imported
Best for: makers who take wholesale orders by email or in person and want to know which accounts are profitable.
Stocksmith (formerly Craftybase): tiers from $49
Stocksmith's pricing tiers (opens in new tab) attach to a contact and are "automatically applied to any orders manually created for the contact." They are not on the entry Pro plan ($24 a month); they start on Studio, at $49 a month or $41 billed annually (opens in new tab). Its product pricelist report (opens in new tab) shows your configured price for each product and variation, and its features page (opens in new tab) says Faire and wholesale orders "run through the same inventory pool."
Pros:
- Mature maker costing, with automatic cost of goods
- Faire and wholesale orders share stock with retail
Cons:
- Plans are banded by monthly order lines: "Each product within an order counts as one order line," per Stocksmith's pricing page (opens in new tab), and an account whose average outgrows its band is moved up a plan automatically, per its plans article (opens in new tab)
- Invoices (opens in new tab) take payment terms only as free text in a "Payment Advice Note," and Stocksmith does not email them for you
Best for: established makers already on Craftybase who sell a modest number of lines a month. For the full head-to-head, see Stocksmith (Craftybase) vs. Ardent Seller.
Inventora: maker inventory with invoice due dates
Inventora's plans (opens in new tab) run $23, $48 and $120 a month ($19, $39 and $99 billed yearly), with unlimited sales and variant caps of 500, 2,000 and 10,000. Its help center (opens in new tab) has you pick the customer on a sale and create an invoice with "the invoice date, due date and footer note," and its comparison page (opens in new tab) lists wholesale order management and set price points.
Pros:
- Low entry price for a paid maker tool
- Due dates on invoices; Inventora's home page (opens in new tab) says it calculates cost of goods on synced sales
Cons:
- Its own pages do not describe per-customer price lists or how a wholesale price is chosen on an order
- No free plan
Best for: makers who want a simple paid inventory app and set wholesale prices by hand. For the full head-to-head, see Inventora vs. Ardent Seller.
Shopify B2B: now on the Basic plan
The biggest change this year: per Shopify's changelog of April 2, 2026 (opens in new tab), Shopify B2B runs on Basic, Grow and Advanced, not just Plus. According to its plan features page (opens in new tab), those plans include company profiles, catalogs, net payment terms, self-serve ordering, quantity rules (minimum, maximum and increment) and quantity price breaks. Basic is $39 a month, or $29 billed yearly, on Shopify's pricing page (opens in new tab).
Pros:
- Boutiques reorder themselves from your own storefront
- Real minimums and case packs through quantity rules
Cons:
- Below Plus you get up to three active catalog assignments (a catalog is Shopify's wholesale price list), each to a B2B market rather than to one company. "Direct catalog assignment isn't available on the Basic, Grow, or Advanced plans," per Shopify's plan features page (opens in new tab), so assigning a price list straight to one boutique needs Plus
- Knows a cost per item you type in, not what your materials and labor cost
Best for: brands already on Shopify whose stockists would rather order online than email.
Faire: the marketplace that manages its own orders
Faire is not software you buy; it is a channel that comes with order management. It is free to join (opens in new tab). Brands in North America pay 15% commission on marketplace orders, a one-time $10 for each new customer, and 0% on Faire Direct orders (orders from retailers you invite through your own Faire link). A processing fee rides on every order and depends on when you take the money: 3.5% + $0.30 for next-day payout, 2.4% + $0.30 at 30 days, 1.9% + $0.30 at 60 days. Eligible retailers get 60-day terms from Faire, and those terms do not delay your money: you pick the payout timing and pay the matching fee. Brands also set their own first-order and reorder minimums (opens in new tab).
Pros:
- No monthly fee; terms and collections handled for you
- New retailers can find you there
Cons:
- 15% of a marketplace order comes out of a wholesale price that is often around half of retail
- It manages Faire orders only; your email and in-person accounts still need a home
Best for: brands that want new stockists more than they want tools. Pair it with something that tracks cost, because Faire will not.
Zoho Inventory: price lists at the $99 tier
Zoho Inventory has a free plan (50 orders a month, 1 user, 1 location), but its plan comparison (opens in new tab) puts price lists and the profit margin report on Premium, $99 a month or $79 billed yearly. A price list can be attached to a customer (opens in new tab), and invoice terms set the due date (opens in new tab).
Pros:
- Full order, invoice and shipment workflow with terms
- A customer portal from Standard up, where customers can view their orders
Cons:
- Per-customer pricing costs $99 a month before you have shipped anything
- No recipes or materials costing, so margin is price minus a cost you maintain
Best for: brands that resell or assemble more than they make. For the full head-to-head, see Zoho Inventory vs. Ardent Seller.
inFlow Inventory: a B2B portal, at a B2B price
inFlow sets a pricing scheme per customer (opens in new tab) and turns payment terms like Net 30 (opens in new tab) into a due date automatically. Its Showroom B2B portal takes orders from buyers. The cost, per inFlow's pricing page (opens in new tab): Lite is $129 a month ($99 billed yearly), Showroom is a $39-a-month add-on on Lite, and bills of materials (the recipe of materials behind a product) need the separate Manufacturing product, from $199 a month ($169 billed yearly).
Pros:
- Proper wholesale plumbing: schemes, terms, a buyer portal
Cons:
- $168 a month for Lite plus the portal, before any making is tracked
Best for: a brand with distributor-scale wholesale, not a dozen boutiques. For the full head-to-head, see inFlow vs. Ardent Seller.
QuickBooks Online: invoices yes, pricing barely
QuickBooks invoices carry payment terms. Sales orders (opens in new tab) come with Plus and Advanced, or as a paid Inventory add-on on lower plans. Price rules (opens in new tab) are not available on Simple Start or Essentials, and are still a beta that only selected accounts can turn on. Plus lists at $140 a month before promotions, on QuickBooks' pricing page (opens in new tab).
Pros:
- If your accountant already works in QuickBooks, invoices and books stay in one place
Cons:
- Per-customer pricing is in beta on a $140 plan, and it does not know what anything costs you to make
Best for: keeping the books. Pair it with a separate tool that tracks costs and orders. For the full head-to-head, see QuickBooks vs. Ardent Seller.
Where the order count bites
Pricing pages count different things, and wholesale orders are where the difference shows. Take Mara's month: 14 wholesale orders averaging 8 scents each, about 120 Etsy orders of one candle apiece, 10 supply purchases, and 12 production runs to pour the stock.
- Stocksmith counts order lines: 14 × 8 + 120 = 232 lines, inside Studio's 26–250 band at $49. Six more boutiques at the same size add 48 lines a month, which puts her past 250; once her three-month average crosses 250, Stocksmith moves her to Indie at $99.
- Zoho Inventory counts orders: 134 sales orders (144 if her purchase orders count too) is inside Standard's 500, but the price lists she needs are on Premium at $99 regardless.
- Ardent Seller counts every transaction once, however many lines it has, but purchases and production count too, and each production run posts two (the materials used and the candles made): 14 + 120 + 10 + 24 = 168, past Maker's 150, so she is on Artisan at $49 a month, with room to 500. Six more boutiques add six sale transactions, not 48, so she stays on Artisan.
- Faire charges per order, not per month: 15% of a $600 marketplace order is $90, before processing.
None of these is wrong. They reward different shapes of business, so count your own month before reading anyone's plan names.
How to choose
- A handful of stockists, all on one price: a line sheet and a spreadsheet are enough. Buy software when prices start to differ.
- Your stockists find you on Faire: let Faire run those orders, and track cost somewhere that knows your recipes.
- Your stockists want to reorder online without emailing you: Shopify B2B on Basic, and accept that assigning a price list straight to a single company needs Plus.
- You take orders by email, and the question is which accounts are worth it: a maker inventory app. Ardent Seller gives each account its own price list from the Free plan and counts each order once however many lines it has, so a bigger wholesale order uses no more of a plan; Stocksmith does it from $49, banded by order lines; Inventora is the simplest if you price by hand.
- Net 30 tracking is the deal-breaker today: inFlow, Zoho or Shopify, which set due dates from terms now.
- You already invoice from QuickBooks: keep it for invoices and terms, and add a tool that knows your costs.
Back to Mara. She kept her spreadsheet for addresses and moved prices out of it: one "Wholesale" list for thirteen boutiques and a separate list for the one that got the promotion, which now says, in its name, when the promotion ends. The next "same as last time" order priced itself.
If you want the same, set up your wholesale price lists free in Ardent Seller: no card needed. The Free plan covers 50 transactions a month; a shop Mara's size, logging its production, fits on Artisan at $49.
Related reading
- Wholesale Pricing for Handmade Products — how to set the wholesale price, minimums and terms before any software has to enforce them.
- Wholesale Line Sheet Template — what a buyer needs on the page before they place the first order this software will manage.
- Why Wholesale Accounts Aren't Reordering — once orders run smoothly, the next problem is the stockists who go quiet.
Free resources
Two free downloads that pair with choosing a wholesale tool:
- Wholesale Line Sheet — a ready layout for the price sheet you send buyers, so the prices you set in software and the prices they see match.
- Wholesale Outreach Starter — for the step before order management: finding and pitching the boutiques whose orders you will be managing.
This article is provided for educational purposes only and does not constitute financial, tax, or business advice. Cost structures, pricing examples, and margin figures are illustrative and will vary by your specific circumstances. Consult a qualified accountant or small-business advisor before making financial decisions based on this content. Prices and plan features were checked on each vendor's website on November 10, 2026 and change often; confirm current terms with the vendor.
